We inspect all our shoes and are fully transparent with any condition issues to the best of our knowledge. We also happen to be human and do all we can to avoid mistakes. However, we do occasionally make them.Please message us if this is the case so we can do what we can to make things right for you. Check Out Our Store for Other Amazing Shoes! Many of our shoes are marked by an inventory number on the bottom of one of the shoes. In order to pass the savings on to you, we package our items in the most cost effective manner. Due to custom guidelines and regulations, it can take up to 2 extra weeks to receive your shoes.